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Why You Should Want 24/7 On-site Apartment Maintenance in Broad Ripple

August 07, 2020
Patio at North Haven

It just hit midnight, and while you’re off to sleep, you hear a drip, drip drip. Looking up, you notice a water spot on the ceiling that’s starting to expand . Fear sets in as you run to find a bucket or waste paper basket to collect the water.

So, what happens now? Do you have an emergency contact for maintenance? How many minutes will you have to wait until they get there? Will you have to wait until they open up ? Or were you shrewd enough to get a place with 24/7 on-site emergency apartment maintenance in Broad Ripple?

What Exactly Dictates An Emergency Maintenance Request?

Master bedroom in Broad Ripple apartments.

With a little luck, most of your apartment maintenance requests will be minor. You might find that your stopped up sink drain needs a more work than a bottle of Drano. Or you inadvertently put a gash in the wall when you went to install some curtains. These can be irritating inconveniences that can be fixed Monday morning instead of needing an emergency house call during the middle of the night.

But, there are a few fixes that require immediate action. Forget about a water leak and your things in your 1-bedroom apartment could get serious damage. A broken smoke detector can keep you -- and your neighbors -- restless all night. Emergency maintenance may also be needed when your if they are performing a separate emergency repair]153]. {{Other times your is sent to a voicemail box, which then forwards to the front-office worker, who then contacts a contractor,who then comes over to your home to see what’s going on.

The response between the two methods can seem outrageous, especially when you’re thinking about your family’s safety . If your apartment has 24-hour emergency maintenance, then a technician should be at your apartment in minutes or at the very least give you an ETA. That’s so much more amiable than sitting around for hours wondering if an outside repairman is on their way.

A Few Maintenance Questions To Ask When You Go On An Apartment Tour

Exterior view of a Broad Ripple apartment building.

While you tour apartments and learn about the wonderful apartment amenities in Broad Ripple, be sure to find out about the maintenance procedures. Specifically, ask these three questions:
  • Does your apartment employ on-site maintenance workers or will they use contract technicians?

  • Do you request maintenance by phone or online?

  • What’s the emergency maintenance system ? And how long does it take for a real person to show up?

These are responses that you should understand before it’s 1:00 AM Sunday morning and you’re wading through the apartment flood pouring down from your upstairs neighbor’s broken pipe.

Park 66 Flats Only Uses 24/7 On-Site Apartment Maintenance

With Park 66 Flats, we want you to feel safe and secure in your apartment. We staff on-site maintenance that can answer any emergency repairs anytime. Just call us at 317-820-2209 or hit the “book a tour” button today!